Every Alden Courts of Waterford employee is provided with initial and ongoing memory care-specific education and training. Our staff learns about the disease process and a wide range of evidence-based techniques and specialized interventions to help them interact and provide person-centered care to residents throughout their journey. All staff is required to have a minimum of 12 hours of continuing education in dementia care annually. Topic areas may include ability-centered care; dignity; individuality and choice; medical needs, including pain management and fall prevention; communication strategies; programming implementation; collaborative care; non-pharmacological behavioral interventions; symptom management; and utilizing resources.
At Alden Courts of Waterford, every employee candidate undergoes an extensive interview process, including an application process, criminal background check, nursing and CNA registry check (if applicable), drug testing, fingerprinting and tuberculosis testing. They also undergo new hire assessments, which identify favorable and caring personality traits.
In addition to their expert skills, our nurses receive continuous education and support regarding the latest clinical approaches to care.